FEATURES OF A SOCIAL WORKER’S COMMUNICATION WITH WAR VETERANS AND DEMOBILIZED PERSONS: ETHICAL ASPECT

Abstract

Introduction. After completing their military duty, veterans return to their family, community, and the community they defended. Quite often, the process of adapting a person who has returned from the front to the conditions of civilian life is difficult and stressful. The mental health of defenders returning home from the front depends not only on the level of rehabilitation centers, but also on how they are treated in society. Since the inappropriate attitude towards veterans by society traumatizes them again. That is why creating a supportive, friendly, and understanding environment is one of the main challenges and tasks for Ukrainian society today. The purpose of the study is to reveal the peculiarities of a social worker’s communication with war veterans and demobilized persons. In the process of research, the authors used the method of analysis of psychological and pedagogical sources on the problem under study, methods of comparison and generalization. Different approaches to defining the concept of «communication» in the works of scientists were considered; the components of communication (communicative, interactive, perceptual) were investigated. A number of regulatory and legal documents were analyzed: the Law of Ukraine “On the Status of War Veterans, Guarantees of Their Social Protection”; Code of Ethics for Social Work Specialists of Ukraine, The International Declaration of Ethical Principles of Social Work, the International Ethical Standards for Social Workers, and other legislative acts that relate to the work of a social worker and regulate the provision of assistance to veterans and support for their adaptation to civilian life. Conclusions. The main communication skills that a specialist must possess when working with war veterans and demobilized persons are described. The main requirements for a social worker are identified and recommendations for working with war veterans and demobilized persons are formulated.